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Customer service

  • Our team of experienced technicians are capable of travelling worldwide to service machines. We also propose periodic visits of our experts in the goal of proposing actions of corrective and preventive maintenance, as well as improvements on the production lines.
  • Remote connection is available for troubleshooting and telediagnosis. We can help the customer in the analysis and origin of potential breakdown.
  • Storage of the critical parts in our workshop of LE BIGNON, with the possibility of sending parts all over the world within a very short time.
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